Unable to input Chinese characters in Tower of Eternity issue.
Unable to input Chinese characters in Tower of Eternity issue.
Cybercafe users are unable to type in Chinese while playing Tower of Eternity in the game. "Troubleshooting approach: Default configuration of the base package, removed marketing software, billing applications, and startup items, but the issue persists. Using the Cybercafe Three Kingdoms Win10_21H2 F19 system package." Solution: Press Ctrl+Space and then try Ctrl+Shift to see if you can switch the input method. If that doesn't work, open the Task Manager and check if there's a 'ctfmon.exe' process running. If it's not there, you can run 'ctfmon.exe' manually. You can find it in C:\Windows\system32. Alternatively, you can add it to startup by creating a new string item in the registry at HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run and set it to C:\WINDOWS\system32\ctfmon.exe. Note: I used the method provided in the link and adding Microsoft Pinyin input resolved the issue for me.
 2023-8-24
Internet cafe client machines randomly encounter UEFI boot failure, getting stuck at "MAC."
Internet cafe client machines randomly encounter UEFI boot failure, getting stuck at "MAC."
Client machines are experiencing random startup failures. Every time this issue occurs, unplugging the network cable and then rebooting restores normal operation. The startup process gets stuck at the MAC address screen without progressing further. Power cycling or disconnecting and reconnecting the network cable resolves the issue, as shown in the following image: Suspected a cable issue and replaced it with a new one, but the problem persisted even with a new cable and properly connected crystal head. Attempted switching startup modes, testing both compatibility mode with and without checkmarks, but no improvement. Adjusted BIOS settings, disabled features like Secure Boot and Trusted Computing, yet the issue remained unresolved. Considered the possibility of a network card initialization problem. Updated the BIOS version through the official website, and after observing for a few days, the issue no longer reoccurred.
 2023-8-17
Internet cafe write-back disk being filled up causing client machines unable to boot.
Internet cafe write-back disk being filled up causing client machines unable to boot.
The internet cafe called and reported that two machines just experienced blue screen errors, followed shortly by another machine facing the same issue. All three computers displayed the same error code: Blue Screen Code: MEMORY_MANAGEMENT The occurrence of individual blue screens, indicated by memory management or memory stack errors, often suggests compatibility issues, which are relatively common. However, the simultaneous appearance of these blue screens is unusual. After inquiring, it was found that the affected machines were running three different games, ruling out issues specific to the client machines. It appeared more likely that there was a problem with the server's write-back disk or the internal network. Upon remote access to the server, tests were performed for pinging both the router and an internal network client machine, both yielding no problems or delays. However, after a while, reports emerged from the internet cafe that all newly launched machines were unable to start, accompanied by Error 6677. Upon investigating, it became evident that the write-back disk was experiencing problems. Upon opening "My Computer," the write-back disk was found to be almost full with only 1.4 MB of space left. It became clear that the previous blue screens were also a result of the inability to write back to the server's disk. Please note that this is a paraphrased version of the provided text to convey the information accurately. If you have further questions or need additional assistance, feel free to ask. After the write-back disk of the server became full, upon examining the folder sizes sorted by IP, it was surprising to find that the write-back data from one machine had accumulated to a staggering 328 GB. This single machine's write-back data had consumed more than half of the server's total 500 GB capacity. The situation is illustrated in the following image: I asked the network administrator to check what the customer was doing, and they replied that the customer hadn't been doing anything apart from playing CS:GO on the Perfect World platform. However, it seems that the Perfect World platform was simultaneously updating Dota 2. This continuous download of files is likely caused by Dota 2, as depicted in the following image: The background repair of Dota 2 was performed using Mushroom software, revealing that there was an update. The issue likely stems from this situation. It's worth mentioning that typically, internet cafe write-back disks shouldn't become completely full. However, as a precaution, it's advisable to enable the option "When the remaining space on the write-back disk is insufficient, automatically restart the client machine with the highest disk usage in the current disk." This can be configured in the server settings, as depicted in the following image:
 2023-8-17
Solution for Having Mono Sound Only When Plugging in Headphones on Windows 10
Solution for Having Mono Sound Only When Plugging in Headphones on Windows 10
What to Do When Plugging in Headphones Only Results in Mono Sound on Win10? Sometimes, when using a computer, we often plug in headphones to listen to music. However, many users of the Win10 system have reported that they only get sound from one side of their headphones after plugging them in. So, what can you do in such situations? Let's explore some solutions below. Solution for Mono Sound When Plugging in Headphones on Win10: Check the Headphones: First, check if the issue is with the headphones themselves. It's recommended to try different headphones to see if the problem persists. Adjust Sound Settings: If the issue is not with the headphones, it might be related to the computer's audio settings. Plug the headphones into the computer's headphone jack. Right-click on the speaker icon in the lower-right corner of the screen and select "Sounds." Please note that this is a continuation of the translation of the provided text. If you would like me to continue translating the rest of the content, please let me know. In the Sound window, select the "Playback" tab and choose your speakers. Click on the "Properties" button in the bottom-left corner. 4、Click on "Levels" within the properties, then click on "Balance." A small window will appear. Adjust the "Left Front" and "Right Front" sliders accordingly. Then, click "OK." Finally, click "OK" to close the properties window. Your stereo sound balance should now be adjusted.
 2023-8-17
The client machines always experience freezing after launching Naraka:Bladepoint and CS:GO.
The client machines always experience freezing after launching Naraka:Bladepoint and CS:GO.
Issue Description: After launching the Chinese version of "Naraka:Bladepoint" and CS:GO, the client machines experience freezing, and disk performance becomes saturated at 100%. Troubleshooting Process: The internet cafe reported that this issue only occurred on some client machines with 16GB RAM, while those with 32GB RAM were unaffected. All machines were fine before a server reboot, after which the problem began. Based on the cafe's feedback, checked virtual memory and motherboard memory settings, all of which were normal and properly configured. Attempted comparisons with a clean test environment, disabled startup items, and interceptions, but the issue persisted. Examined the server's disks for errors or bad sectors, but found them to be in good condition. Also tried relocating resources to different disk drives, with no success. Solution: While troubleshooting remotely, observed instances of a black screen. Initially suspected it might be related to the server's network card, causing the issue. The client machines also used virtual disks. Upon inspecting the server's network card, identified it as a 10-gigabit network card. After adjusting corresponding parameters and rebooting the main service, the client machines were able to launch the games normally. For future reference, if a similar issue arises with high disk usage and game freezing related to a network card, consider disabling the parameters indicated within the red box.
 2023-8-17
Prohibit ping through system IP security policy settings
Prohibit ping through system IP security policy settings
1.Press the Win + R shortcut keys to bring up the Run window, type "secpol.msc," and press Enter to open the Local Security Policy. 2.IP Security Policy: Right-click on "Local Computer," and in the menu that appears, click on "Manage IP Filter Lists and Filter Actions." 3,In the "Manage IP Filter Lists and Filter Actions" window, first select the "Manage IP Filter Lists" tab. Then, locate and click on "Add" below. In the pop-up window, choose "Don't use the Add Wizard" and click "Add" again. 4,Source Address: Specify a specific IP address or subnet. Enter the IP address or subnet of your legitimate paid machine. Destination Address: Choose "My IP address." Click "OK" to confirm. 5,Continuing from there, in the returned "Manage IP Filter Lists and Filter Actions" window: Select "Manage Filter Actions." Uncheck the "Add Wizard" checkbox. Click "Add" again. 6,In the new Filter Action Properties window: Check the "Block" option at the top. Click "OK" in sequence to confirm and return. 7,IP Security Policies: Right-click again on "Local Computer." In the pop-up menu, click on "Create IP Security Policy." 8,In the popped-up window: Click "Next." Fill in the Name and Description as desired. Click "Next." Leave the "Activate the default response rule" option unchecked. Click "Next" again and then click "Finish." 9,In the popped-up properties window for the newly created IP Security Policy: Below, uncheck "Use Add Wizard." Click "Add." In the IP Filter List section, check the newly created IP filter list. In the Filter Action section, check the newly created filter action. For Connection Type, choose "Local Area Network (LAN)." Click "OK" in sequence to confirm and return. 10,In the IP Security Policies: In the right-hand window of "Local Computer," locate the newly created IP Security Policy. Right-click on it. In the pop-up menu, click on "Assign."。
 2023-8-17
After the power outage at the internet cafe, some client machines are stuck at the Windows logo during startup
After the power outage at the internet cafe, some client machines are stuck at the Windows logo during startup
After a sudden power outage at the internet cafe, some machines are unable to start, getting stuck at the Windows logo. The server isn't responding properly, and even the machines that can boot are extremely slow, taking several minutes to fully load. Steps taken so far: Restarted the server and all services, but it had no effect. Tried compatibility mode, but it didn't work. Switched to TCP mode, but it didn't work either. Unplugged and reconnected the Ethernet cables, but it didn't work. Checked the router for any anomalies, but everything seems normal. Ultimately, after restarting the switch, things returned to normal. If the internet cafe experiences sudden power outages, it's advised to thoroughly investigate. It's not just the server, but also the switches, routers, and other equipment should be examined as well.
 2023-8-16
QQ Special Privilege Bottom Right Corner Game Push Advertisement
QQ Special Privilege Bottom Right Corner Game Push Advertisement
Recently, QQ Internet cafes have been continuously pushing game advertisements in the lower right corner of the client at startup. When clicked, it shows special privilege advertisements. Some Internet cafe owners are quite displeased and even mistook it for advertisements related to diskless solutions like "万象" (Wanxiang) or "无盘" (Diskless). Below is the image: Solution: Delete the following DLL file in the Tencent special privilege client folder on the server: X:\comgame\qqwb_client\cjson.dll   Credit to "易速网维" (YiSu Network Maintenance) for providing the solution. Recorded at www.yydsos.com.
 2023-7-27
Here is the translation of the locations of diskless MAC address databases for cybercafes
Here is the translation of the locations of diskless MAC address databases for cybercafes
As a cybercafe administrator, it is essential to be familiar with the storage locations of major diskless database files. On one hand, it facilitates the quick deployment after system reinstallation, and on the other hand, it enables rapid import and export of client IP and MAC addresses. Here are the storage locations for some diskless database files: 网维大师 (NetMaster): Diskless\ClientConfig.xnl or BarServer\data\barserver.db 云更新 (Cloud Update): gamel5.db, new version: lwdiskless.db 易乐游 (HappyPlay): ews.dat; 易游 (EasyGame): diskless.db or csx.dat 方格子 (Square Grid): Old version: config.db; V6 series: MlenuConfig.db 绿化大师 (GreenMaster): data\data.db 锐起 (RuiQi): wks.ini 信佑 (Xinyou): CoreServer.db3 MZD: mzd.ini 网众 (WangZhong): Please use WangZhong QuickCar to export client information and save it as an ini file 快吧 (QuickBar): Info.ini or KB.XM 阿拉丁神盘 (Aladdin God Disk): wsk.dat OBM: obm.conf 锐腾 (RuiTeng): Keydone.ndb 遥志 (YaoZhi): db.xnl 盛九 (ShengJiu): PXD.xml 马蹄更新 (Mateng Update): config\xdiskless.db Attached is the IPMAC export tool: https://www.123pan.com/s/AHfDVv-bT3D3 Please note that these database files may vary with different software versions or updates, so it is important to use the correct database files and tool versions to avoid data loss or other issues. Also, remember to back up data before any operations to prevent any unexpected incidents. If you have any other questions related to cybercafe administration or need further assistance, feel free to ask. I'm happy to provide support.
 2023-7-26
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