Issue Description:
After launching the Chinese version of "Naraka:Bladepoint" and CS:GO, the client machines experience freezing, and disk performance becomes saturated at 100%.
Troubleshooting Process:
The internet cafe reported that this issue only occurred on some client machines with 16GB RAM, while those with 32GB RAM were unaffected. All machines were fine before a server reboot, after which the problem began.
Based on the cafe's feedback, checked virtual memory and motherboard memory settings, all of which were normal and properly configured.
Attempted comparisons with a clean test environment, disabled startup items, and interceptions, but the issue persisted.
Examined the server's disks for errors or bad sectors, but found them to be in good condition. Also tried relocating resources to different disk drives, with no success.
Solution:
While troubleshooting remotely, observed instances of a black screen. Initially suspected it might be related to the server's network card, causing the issue. The client machines also used virtual disks. Upon inspecting the server's network card, identified it as a 10-gigabit network card. After adjusting corresponding parameters and rebooting the main service, the client machines were able to launch the games normally.
For future reference, if a similar issue arises with high disk usage and game freezing related to a network card, consider disabling the parameters indicated within the red box.